Customer Testimonials

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DealerRater May 28, 2024

I delt with Trent and Rachal on this service appointment. They both were courteous, friendly, and professional. Work was done in a timely manner. Excellent service!

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Google May 26, 2024

Everyone is always friendly and I get great service from there.

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Google May 26, 2024

Well, I drove all the way from Ruston, for your service. I was a little disappointed. They Did not vacuum my car or wash it or rotate my tires but they took me in on short notice. The price was great and the quick service was great. I am not complaining. Probably communication on my part. I will be back. I hope I got my points. By the way they were very busy.

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Google May 26, 2024

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DealerRater May 25, 2024

could not ask for a better group of people to work with. always pleasant and helpful

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DealerRater May 25, 2024

Everyone is easily accessible to discuss any issue or maintenance completing in a timely manner

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Google May 25, 2024

Prompt courteous service

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DealerRater May 21, 2024

I deal with the Service Staff, Trent and Rachal, regularly. They are always eager to assist me, are courteous and pleasant and I feel confident that they are as focused on ensuring that my vehicle is in tip-top shape when I bring it in. I am pretty (detailed, picky, anal) take your pick---yet they always are patient and take the time to answer all my questions and concerns in truly admirable fashion. I've always said that "service after the sale" is what keeps me at a dealer. These folks' fit that mold to a tee! Dealing with ...

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Google May 21, 2024

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DealerRater May 19, 2024

I have always received excellent customer service fr Hebert Ford, they are all very knowledgeable and courteous

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Google May 18, 2024

Had to have my van in parked on Once the parts were ordered it was smooth and they got the work done in 1 day Saved me from having to take a day off from work which was great!

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Google May 18, 2024

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Google May 17, 2024

Rodney Blane is a perfect example of how a salesman should treat their customers!

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DealerRater May 17, 2024

Best experience ever! So stress free unlike many of the other dealerships I checked out! Prices are right up front as well as interest rates. Super honest, easy going and nice. Vehicle is in top shape. It’s clean like new and zero mechanical issues! Everything I ever wanted and I am so pleased! Thank you so much Rodney!

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DealerRater May 15, 2024

Excellent service; they communicated well and represented the dealership in a positive way; I will be returning

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Google May 12, 2024

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Google May 9, 2024

Great service department managers and service techs! They get my truck in and out in a timely manner and alway do a great job! I use them for all my truck maintenance and repairs. Cost is very competitive also.

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Google May 6, 2024

Rodney was wonderful to work with. We were able to do everything over the phone, with quotes, pictures, and videos sent via text. We drove 2 hours to pick up my new vehicle and we were in and out in 45 mins and that’s with the test drive! He truly made buying a breeze!

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DealerRater May 5, 2024

This dealership was a joy to work with, especially Rodney our salesman. They were very timely with getting back to me when I had questions. We drove 2 hours to their location, when we arrived the vehicle was clean and waiting for us. We were in and out in 40 mins.

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Google May 5, 2024

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Google May 4, 2024

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DealerRater May 3, 2024

Always friendly great service. Vehicle always ready when she says it would be. Very professional. Always explains everything.

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Google May 3, 2024

Job was completed quicker than I was told. Was informed of additional information to expect. A satisfied customer!

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Google May 1, 2024

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Google Apr 30, 2024

Very helpful in working around a trip I had planned. Allowed me to drop off my vehicle and then pick it up after hours. Everything was great and the staff was extremely friendly and accommodating.

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Google Apr 29, 2024

The staff at this dealership do a great job of true customer service .

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Google Apr 28, 2024

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Google Apr 28, 2024

They always do an amazing job!! Highly recommend

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DealerRater Apr 27, 2024

The most generous and friendly salesman. Easy to deal with. Worth the drive and the visit was great.

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DealerRater Apr 25, 2024

Rodney was a real pleasure to deal with. No pressure. Straight shooter and fair. Just a good man who is easy to work with. Drove over from Texas to get my truck. I’m glad I drove the 100 miles. I would recommend Rodney and Hebert town and country to anyone wanting a fair deal

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DealerRater Apr 25, 2024

Rodney was Great to work with. I Wanted a certain truck. They found the truck, had it delivered from out of state and I drove it off the lot in less than 1 week. upfront pricing no hidden cost.

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DealerRater Apr 24, 2024

Great service. No waste of time or effort. Upfront pricing and negotiation. In and out the door with no fuss

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DealerRater Apr 24, 2024

Great experience, Rodney was straight forward but not too pushy! He didn’t sugar coat anything but wasn’t rude about anything either! Definitely will be coming back to buy from Rodney!

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Google Apr 21, 2024

Doug was very friendly and knowledgeable. They told me everything up front no surprises. I will drive back to Minden for my next Vehicle.

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Google Apr 20, 2024

Great car

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DealerRater Apr 19, 2024

They worked great with us! Quick service.will be coming back. We have no complaints.

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Google Apr 19, 2024

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DealerRater Apr 18, 2024

Great friendly and fast service helped me with everything i needed help with i recommend

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DealerRater Apr 16, 2024

Professional service coupled with knowledgeable sales staff and no haggle pricing makes Hebert's Town and Country Ford Lincoln the place to buy your car or truck

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DealerRater Apr 16, 2024

Great. Quick. Worked well with our needs and timeframe. Vehicle was clean and ready on time.

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Google Apr 12, 2024

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DealerRater Apr 10, 2024

This place is awesome. Best staff around. Sales,service, and parts are unmatched any where else

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Google Apr 5, 2024

Great service and nice people to help!

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Google Apr 5, 2024

Hebert's make buying a vehicle easy.

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Google Apr 4, 2024

I recently purchased a 2022 Hyundai Elantra from Herbert’s Town and Country Ford in Minden La. Mr. Rodney Singleton worked very hard to get me into the car I wanted. He’s very professional and I would recommend him to anyone who is looking to purchase a vehicle. Thank you so much Mr. Rodney

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DealerRater Apr 4, 2024

Courteous and professional. Best dealership that I have been in, in awhile. Down to earth people.

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Google Apr 3, 2024

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DealerRater Apr 3, 2024

Whatever you do make sure you ask for Rodney! From start to finish he made the process transparent and easy. I had met with a lot of dealerships before finding Hebert’s and was tired of the games but they were straight forward and honest. Highly recommend

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Google Apr 3, 2024

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DealerRater Mar 31, 2024

Rodney was absolutely incredible to work with! I came from Texas and he made the process as seemless as possible and worked with me to get my dream car. He's a great communicator, is honest, is organized, and will work hard to make sure you get exactly what you are looking for. I'd recommend him to anybody and everybody. I also would highly recommend working with him if you are thinking about coming from out of state - he couldn't have been more helpful or made the process any easier! Thank you Rodney!

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Google Mar 28, 2024

100k mile service completed in a few hours and back in the road. Nice crew.

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DealerRater Mar 28, 2024

Rodney was very helpful and extremely knowledgeable and courteous. Would recommend him to anyone and everyone.

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Google Mar 26, 2024

Excellent service. Answered any questions. Were very sweet.

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DealerRater Mar 20, 2024

Mr. Rodney went above and beyond to put me in the vehicle I wanted. He anticipates the needs of his customers before they even have to ask and meets those needs, immediately. I will definitely use him again when I’m in the market for a vehicle in the future.

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Google Mar 17, 2024

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Google Mar 16, 2024

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Google Mar 15, 2024

Rodney and the team was awesome and very helpful, the most painless car buying experience I’ve ever had, great job guys!!

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DealerRater Mar 14, 2024

I meet some of the friendliest professionals people at a dealership ever. I would prefer a friend to them every time

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Google Mar 14, 2024

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DealerRater Mar 11, 2024

Great service. I fast and easy , great Communication I recommend if you looking for a great vehicle

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Google Mar 10, 2024

Great service. Only issue is service sticker wasn't placed and when i went back to get one it was put on and fell soon as I got in the truck. So had to use the old sticker to keep it up so I'd know my next service interval.

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Google Mar 8, 2024

Friendly staff that made the experience fun and easy

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Google Mar 5, 2024

Excellent service Doug Smith is number one in my book Great salesman go see him he'll treat you right everyone there are good people

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Google Mar 4, 2024

Excellent customer service! Never a problem getting service done, staff are friendly!

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Google Mar 4, 2024

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Google Mar 2, 2024

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Google Mar 2, 2024

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Google Mar 1, 2024

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Google Feb 28, 2024

All the staff was very friendly and helpful. I was in and out in no time. Great place to have sevice work done.

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Google Feb 27, 2024

Friendly, helpful service from Rodney and Jodi. Good buying experience.

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Google Feb 26, 2024

very very impressed with Trent and all the mechanics there. I’ve already had my truck in one shop and it was not fixed from there was told it was drivable but it wasn’t. Took it to Trent told them what was going on. He called me a couple of days later told me what they found, my truck is now up and running. I just thankful for Trent and the mechanics the technicians for being able to find the problem fix it get a general idea where the water was coming in very very impressed in future issues. ...

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Google Feb 25, 2024

Very courteous and accommodating folks at this dealership. Rodney and Joey made my decision relatively easy. Happy with my experience and vehicle.

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Google Feb 20, 2024

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Google Feb 19, 2024

Good people, great service.

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Google Feb 14, 2024

Warranty service was performed, quickly and professionally. I am satisfied with my repair, and will return for future service.

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Google Feb 4, 2024

Always the best!

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Google Jan 31, 2024

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Google Jan 11, 2024

I had some work done on my truck there. Everyone was super nice and went out of their way to make sure I was satisfied with the service. Which I was..

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Google Jan 7, 2024

The team at Herbert's Town and Country Ford are professional and know who I am when I call! You can actually ask them how long may the service take and they give an estimated length! I recently met another customer who comes from Shreveport each time their vehicle needs service! Thanks to Rachel for keeping our 2015 Ford F150 in great shape!!

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Google Jan 5, 2024

Mr. Hebert was honest and straightforward to me , I believe I received the product I expected and at a fair price, Heberts even provided a good trade allowance as well. Definitely will consider Heberts in the future. Thanks

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Google Dec 31, 2023

Rodney took excellent care of us & got my mom in her brand new car with ease. Even hand delivered the car & new mats to my door!

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Google Dec 24, 2023

Excellent customer service

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Google Dec 16, 2023

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Google Dec 15, 2023

Staff is very knowledgeable, courteous, and friendly.

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Google Dec 14, 2023

Trent and Rachel both always give first class service..

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Google Dec 11, 2023

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Google Dec 11, 2023

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Google Dec 10, 2023

Rachel, the Service Manager, is excellent at her job, and her crew is Top-Notch! I've had warranty and insurance work done on my F-250 here on several occasions, and the diagnosis and turnaround is ALWAYS FAST! ESPECIALLY compared to other Ford Dealerships in the area. I live in Benton, LA, yet I bring my F-250 to her ANY time I need service because Hebert's T&C in Minden blows everyone else out of the water!!

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Google Dec 3, 2023

Got in on time work was done correctly

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Google Nov 20, 2023

Rodney Singleton was a great salesperson to work with. I contacted him to let him know what we were looking for. He always called and gave us updates of what came in and if it wasn't what we wanted then there was no pressure. Transaction was easy and smooth. Thank you for making this happen!!

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Google Nov 18, 2023

My vehicle was taken care of quickly and was affordable too! Great service department!

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Google Nov 14, 2023

Wonderful experience! I recently had my 2014 Ford Focus ST serviced at Hebert's, and the service rep, Rachel, kept me informed every step of the way to ensure all options for repairing my car were presented and the cost of each. I was treated like family and my car was treated in the same manner. I would highly recommend taking your Ford vehicle to Hebert's Town & Country Ford. Fantastic people and fantastic service!

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Google Nov 6, 2023

Nice staff but the length of time it took to change oil and tire rotation is a bit too long. It took a little over an hour

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Google Nov 5, 2023

Service department has always treated me great. Appreciate them taking care of us the way they do.

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Google Oct 23, 2023

Ask for Rodney Singleton. He will take care of you.

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Google Oct 17, 2023

Wow! Such a refreshing experience at this dealer. They gave me a time certain to show. And it wasn't 0730 hrs to get in line either. Took my car in on time and did a fine job on the oil and filter change. This was a "throw-away" oil change 1800 miles early to get BACK on the divisible by 3k change schedule.... that another dealer screwed up by LYING about an oil change being done when it was NOT DONE.... even though the turbo oil supply line was opened. Anyway.... Hebert's Service, Parts, AND Sales folks ALL treated ...

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Google Oct 15, 2023

Herbert’s Town and Country has always been good to me. They try to work with me on prices and after you purchase they always keep you up on any recalls or services that need to be done. Very good dealership to deal with.

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Google Oct 15, 2023

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Google Oct 13, 2023

Couldn't have had a better experience! Thanks Rodney!!!

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Google Oct 1, 2023


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