Customer Testimonials

DealerRater logo
DealerRater Feb 15, 2025

Very friendly, prompt , and thorough. Very informative on condition of vehicle and estimate of repairs . Rachel was super!!!

Read at DealerRater

Google logo
Google Feb 15, 2025

Good place with good service people

DealerRater logo
DealerRater Feb 9, 2025

Great service from ordering to delivery. Made everything easy to understand. Would recommend to anyone looking to purchase a vehicle.

Read at DealerRater

DealerRater logo
DealerRater Feb 8, 2025

QUICK EASY AND FAST DEAL , WE HAVE BOUGHT ALOT OF CARS AND TRUCK HERE AND ALL THE TRANSACTIONS HAVE BEEN VERY SMOOTH

Read at DealerRater

Google logo
Google Feb 7, 2025

Efficient, helpful, friendly, accomodating! I drove from Ruston to service my truck, and will continue!

DealerRater logo
DealerRater Feb 1, 2025

The process was very professional and timely. Doug Smith was a pleasure to deal with.

Read at DealerRater

DealerRater logo
DealerRater Jan 30, 2025

VERY GOOD EXPERIENCE. STAFF IS VERY NICE. ALWAYS HAVE MY WORD DONE THERE. GO SEE THEM FOR YOUR NEXT VISIT.

Read at DealerRater

Google logo
Google Jan 26, 2025

Efficient, friendly, and time.

Google logo
Google Jan 25, 2025

Google logo
Google Jan 23, 2025

Great and fast service!

DealerRater logo
DealerRater Jan 17, 2025

Very nice and friendly. Did maintenance on truck in a timely manner. Would recommend to others.

Read at DealerRater

Google logo
Google Jan 15, 2025

Trent is seriously one of the nicest, most helpful people. Herbert's is lucky to have someone like him!

DealerRater logo
DealerRater Jan 11, 2025

Rodney was great to deal with. Transaction was fast and went smoothly. Would definitely recommend.

Read at DealerRater

Google logo
Google Jan 10, 2025

By far best experience i have ever had buying a new vehicle. Staff was very knowledgeable and eager to answer all questions I had and to make process as easy as possible. Anyone looking for a new or used vehicle Check here first!

DealerRater logo
DealerRater Jan 9, 2025

Trent is awesome. And always makes you feel like you’ve been heard and taken care of! Thank you for the good service

Read at DealerRater

DealerRater logo
DealerRater Jan 9, 2025

Keep up the great work the best service and people in the state of Louisiana

Read at DealerRater

DealerRater logo
DealerRater Jan 8, 2025

I always receive great quality service from Heberts team They seem to truly care about their customers

Read at DealerRater

DealerRater logo
DealerRater Jan 7, 2025

Town and Country will get our business from now on. Trent did a wonderful job on communication and helping us find a solution

Read at DealerRater

DealerRater logo
DealerRater Jan 4, 2025

Great and speedy service... Mechanics caught that PepBoys sold me the wrong battery on "accident" a week before getting my vehicle serviced!

Read at DealerRater

DealerRater logo
DealerRater Jan 4, 2025

They are always prompt and willing to help and they are honest with you have a good day

Read at DealerRater

DealerRater logo
DealerRater Jan 4, 2025

Small dealership and very easy to complete the deal. Would buy from Hebert’s again.

Read at DealerRater

DealerRater logo
DealerRater Jan 2, 2025

Trent and Rachael are always very nice when talking with them! Trent has the best the manners!

Read at DealerRater

DealerRater logo
DealerRater Dec 28, 2024

I came in as a waiter customer. Had a recall service and a check service. Had me in and out within an hour. Friendly service.. Thank you very much.

Read at DealerRater

DealerRater logo
DealerRater Dec 27, 2024

I get all my oil changes here. They are fast and efficient. Very nice people to work with!

Read at DealerRater

DealerRater logo
DealerRater Dec 23, 2024

Rachael is always the best , very oropt and helpful . Not to meantion she gets better looking every time I come in there . Make me wanna get my oil changed more often . LOL

Read at DealerRater

DealerRater logo
DealerRater Dec 22, 2024

Truck wasn't cleaned up very well and being a little cheap not putting a 2year sticker

Read at DealerRater

Google logo
Google Dec 22, 2024

Google logo
Google Dec 22, 2024

Google logo
Google Dec 13, 2024

Josh helped us get our car sold. He was very timely and everyone is always nice there!

DealerRater logo
DealerRater Dec 8, 2024

Trent was amazing to work with. Attentive, responsive, and available. He worked with me to fix a difficult problem with my truck. I'll definitely bring my vehicles back for service!

Read at DealerRater

DealerRater logo
DealerRater Dec 5, 2024

Been doing business here for many, many years. Also treated like they value my business. From the Salesmen, Finance Manager, Parts and Service Department it all was a good experience. Trent and Rachel have gone above and beyond to help.

Read at DealerRater

DealerRater logo
DealerRater Nov 28, 2024

The service advisor was friendly and welcoming. The service staff quickly completed service. Overall I’m happy with the service I received.

Read at DealerRater

Google logo
Google Nov 19, 2024

I purchased a new 2024 Maverick and had a bed-cover installed. I am enjoying it very much.

DealerRater logo
DealerRater Nov 14, 2024

Always great service will continue to recommend them to everyone who needs help with their vehicle repairs or maintenance

Read at DealerRater

DealerRater logo
DealerRater Nov 13, 2024

Times have changed noone want to sit and barter over a price Mr. Herbert met my needs we closed deal quickly

Read at DealerRater

Google logo
Google Nov 12, 2024

DealerRater logo
DealerRater Oct 30, 2024

Their employees have always been helpful and friendly. And wait times are minimal. If there is a problem they take care of it promptly! Really enjoy the whole bunch, Service and Sales!

Read at DealerRater

DealerRater logo
DealerRater Oct 29, 2024

Always great friendly service that you can count on. Trent and Rachel are always friendly

Read at DealerRater

Google logo
Google Oct 22, 2024

Google logo
Google Oct 19, 2024

DealerRater logo
DealerRater Oct 17, 2024

I have purchased many vehicles here and I am very satisfied with the sales and service department.

Read at DealerRater

DealerRater logo
DealerRater Oct 15, 2024

Great service,good repair would go back if i have another problem, custermer lounge was pleasant

Read at DealerRater

DealerRater logo
DealerRater Oct 15, 2024

The dealership is a good place to do business, i would recommend it to anybody who ask.

Read at DealerRater

DealerRater logo
DealerRater Oct 8, 2024

Always very nice and takes care of my car. I always drop my car off. I am never in a hurry. But always turn around time is very good.

Read at DealerRater

Google logo
Google Oct 5, 2024

DealerRater logo
DealerRater Sep 16, 2024

Rodney was awesome! He never pressured me and never pushed additional services. I would definitely come back.

Read at DealerRater

Google logo
Google Sep 13, 2024

DealerRater logo
DealerRater Sep 12, 2024

Great Service, Easy to schedule service, and service is always completed in a timely manner making it easy to plan your day

Read at DealerRater

Google logo
Google Sep 11, 2024

Hebert's treated us great on a warranty issue and in a timely manner Thanks Trent in service

Google logo
Google Sep 10, 2024

Google logo
Google Sep 8, 2024

This dealership was very prompt and courteous to meet my needs and very educated on vehicle and paperwork. I was in and out, didn't pressure me into anything!!! I recommend shopping there in your next purchase!!!! Thanks Rodney !!!

DealerRater logo
DealerRater Sep 4, 2024

Trent listened to my concerns about the vehicle. He told the details to the mechanic to make sure all items weee taken care of in a timely fashion.

Read at DealerRater

DealerRater logo
DealerRater Aug 30, 2024

Always great service. Oil change was preformed in a reasonable timeframe and vehicle was inspected and tires rotated

Read at DealerRater

DealerRater logo
DealerRater Aug 29, 2024

Always great friendly service. Vehicle always ready when promised. I always have my vehicles serviced here.

Read at DealerRater

Google logo
Google Aug 25, 2024

Great experience here. The dealership has a down home feel to it. The staff is super friendly and made me feel like we have been friends for a long time. I was treated with honest and excellent service. I will drive past 3 other Ford dealerships to go to Hebert’s for my service.

DealerRater logo
DealerRater Aug 24, 2024

I never have trouble scheduling and appointment. The time frames are great. The service is always fast and most importantly they seem very honest.

Read at DealerRater

DealerRater logo
DealerRater Aug 22, 2024

Great services, now I am a little busy. Thank you for your service. great cars also

Read at DealerRater

DealerRater logo
DealerRater Aug 22, 2024

Everyone was friendly and helpful. I left with confidence that my vehicle had been well taken care of.

Read at DealerRater

Google logo
Google Aug 21, 2024

Google logo
Google Aug 20, 2024

I was able to get my oil changed without waiting too long. Even my tires were rotated

Google logo
Google Aug 13, 2024

DealerRater logo
DealerRater Aug 13, 2024

Trent was fantastic! Great experience. The team went above and beyond to solve my issue

Read at DealerRater

DealerRater logo
DealerRater Aug 7, 2024

Great place always do my service here and will continue to take my vehicles there

Read at DealerRater

DealerRater logo
DealerRater Aug 7, 2024

Friendly staff and does great work. They are very organized when scheduling my oil changes.

Read at DealerRater

DealerRater logo
DealerRater Aug 6, 2024

Rachel keeps the wheels turning in the service department. She is always helping find a solution to get me back on the road.

Read at DealerRater

DealerRater logo
DealerRater Aug 6, 2024

I get excellent service at this dealership. Everyone is friendly and very helpful. Great service.

Read at DealerRater

Google logo
Google Aug 6, 2024

DealerRater logo
DealerRater Aug 6, 2024

Prompt and excellent customer service. The staff was very knowledgeable about the vehicles and the repairs needed. Great experience!

Read at DealerRater

Google logo
Google Jul 31, 2024

Google logo
Google Jul 29, 2024

Very friendly and professional staff made the buying process a breeze. I would highly recommend this dealership!

Google logo
Google Jul 23, 2024

Dry good service! Service manager courteous and knowledgeable! Work done on time!

Google logo
Google Jul 22, 2024

Super friendly, works with you , highly recommend

DealerRater logo
DealerRater Jul 17, 2024

I had a great experience buying my son’s Ford Explorer and enjoyed my interactions with our sales person Rodney.

Read at DealerRater

DealerRater logo
DealerRater Jun 30, 2024

Small enough to care and large enough to give you great service and customer satisfaction

Read at DealerRater

Google logo
Google Jun 21, 2024

They’re always upfront and prompt on what they do. They try to get quality work not quantity work and if you have recalls, they go ahead and get it done and I have a really nice waiting room and I have coffee ready for you if you want coffee while you’re waiting

Google logo
Google Jun 21, 2024

Google logo
Google Jun 20, 2024

DealerRater logo
DealerRater Jun 19, 2024

My friend got her oil changed for free today and a free car wash. I didn’t get that.

Read at DealerRater

Google logo
Google Jun 17, 2024

DealerRater logo
DealerRater Jun 15, 2024

They have always done maintenance on my truck and always will. They always get me in and out in a short period of time. They go above and beyond the task at hand.

Read at DealerRater

Google logo
Google Jun 14, 2024

They care about their customers and do their best to treat everyone fairly.

Google logo
Google Jun 11, 2024

Quick and reasonably priced service

Google logo
Google Jun 9, 2024

They were very helpful and treated us as locals . Even though we were from out of state

DealerRater logo
DealerRater Jun 5, 2024

This dealership was our first stop just to see if we even would consider an Explorer. We went to other dealerships of other brands and after visiting them we called & said get it ready we’re on our way back. We definitely didn’t get the kind of response from the other dealerships that we got at Heberts. They answered all our questions directly to our complete satisfaction. Would recommend them to everyone. Rodney felt like one of our own kids!

Read at DealerRater

DealerRater logo
DealerRater Jun 4, 2024

The sales team is top notch if you ask me. Very friendly and they help as much as possible when I have a car need. Thanks for your hard work.

Read at DealerRater

DealerRater logo
DealerRater Jun 4, 2024

The sales team went out of their way to find the Explorer my wife was wanting!

Read at DealerRater

Google logo
Google Jun 4, 2024

Google logo
Google Jun 3, 2024

Great service in a timely manner. I would bring my son’s Ford Maverick back any time it needs serviced.

DealerRater logo
DealerRater Jun 2, 2024

It is always a pleasure to work with both Trent and Rachel. They treat us with the utmost respect.

Read at DealerRater

Google logo
Google Jun 1, 2024

Google logo
Google May 31, 2024

DealerRater logo
DealerRater May 28, 2024

I delt with Trent and Rachal on this service appointment. They both were courteous, friendly, and professional. Work was done in a timely manner. Excellent service!

Read at DealerRater

Google logo
Google May 26, 2024

Everyone is always friendly and I get great service from there.

Google logo
Google May 26, 2024

Well, I drove all the way from Ruston, for your service. I was a little disappointed. They Did not vacuum my car or wash it or rotate my tires but they took me in on short notice. The price was great and the quick service was great. I am not complaining. Probably communication on my part. I will be back. I hope I got my points. By the way they were very busy.

Google logo
Google May 26, 2024

DealerRater logo
DealerRater May 25, 2024

could not ask for a better group of people to work with. always pleasant and helpful

Read at DealerRater

DealerRater logo
DealerRater May 25, 2024

Everyone is easily accessible to discuss any issue or maintenance completing in a timely manner

Read at DealerRater

Google logo
Google May 25, 2024

Prompt courteous service

DealerRater logo
DealerRater May 21, 2024

I deal with the Service Staff, Trent and Rachal, regularly. They are always eager to assist me, are courteous and pleasant and I feel confident that they are as focused on ensuring that my vehicle is in tip-top shape when I bring it in. I am pretty (detailed, picky, anal) take your pick---yet they always are patient and take the time to answer all my questions and concerns in truly admirable fashion. I've always said that "service after the sale" is what keeps me at a dealer. These folks' fit that mold to a tee! Dealing with ...

Read at DealerRater

Google logo
Google May 21, 2024


Leave Us A Review