Ford-Trained Technicians
Our technicians are Ford-certified and trained on Ford's specific systems and procedures — not generalists guessing their way through a Ford for the first time.
Ford-Certified Service · Minden, LA
Why service your Ford with the family that stands behind it.
Ford-certified technicians, the same IDS and FDRS diagnostic tools Ford engineers use, and genuine Motorcraft parts on the shelf. Warranty work is billed straight to Ford, recalls are free, and your service history follows you across every Hebert store.
Ford
Certified Technicians & Equipment
No Appt
Express Lane Oil Changes
5.0★
DealerRater Service · 39 Reviews
$0
Out-of-Pocket on Recall Work
Ford IDS / FDRS Diagnostics
Genuine Motorcraft & Ford Parts
Warranty Billed Directly to Ford
Courtesy Shuttle for Service Customers
The Dealer-Service Difference
Six reasons your Ford belongs here.
A quick-lube shop can change your oil. Keeping your Ford under warranty, correctly documented, and fixed right the first time is a different job.
Ford IDS & FDRS Scan Tools
We use the same diagnostic systems Ford engineers use, so we can read manufacturer-specific codes that generic OBD scanners simply can't access.
Motorcraft & Ford OEM On-Site
We stock genuine Ford and Motorcraft parts on the shelf — shorter wait times and warranty-compliant repairs. We don't swap in aftermarket parts that can void your coverage.
Documentation That Holds Up
Every service is recorded in Ford's national database. If a warranty claim comes up later, you have the paper trail that protects it — automatically.
Free Recall Work
Recall repairs are completely free regardless of age or mileage — Ford pays the dealer to do the work. Bring your VIN and we'll check for any open recalls.
History Across Every Hebert Store
Service records and accounts are shared across all three Hebert locations. Moved to Shreveport or Natchitoches? Your full history follows you.
No Appointment Needed
Express Lane: in and out in 30 to 45 minutes.
Drive in — no appointment required. Every Express Lane oil change includes the essentials, done to Ford spec.
Synthetic Oil Change
The correct Motorcraft synthetic oil and grade for your specific Ford.
New Filter
Genuine Ford oil filter installed with every service.
Multi-Point Inspection
A tech-eye check of the systems that matter, so small issues don't become big ones.
Top-Off & Tire Check
Fluid top-off and a tire pressure check before you roll out.
What Service Customers Say
Rated by the people who actually bring their Fords in.
Reviewers consistently call out our service advisors, Trent and Rachel, and the family-run feel of the department.
While You Wait
Comfortable, or we'll get you where you're going.
Work remotely in the waiting area, or drop your Ford and let the courtesy shuttle handle the rest.
Free Wi-FiStay connected and keep working.
Complimentary DrinksCoffee and refreshments on us.
Charging StationsMobile charging while you wait.
Courtesy ShuttleRides within Minden & Webster Parish; loaners may be available.
Service Questions
What Ford owners ask us most.
Do I need an appointment for an oil change?
No. Express Lane oil changes don't require an appointment — just drive in. Express Lane service typically takes 30 to 45 minutes and includes a synthetic oil change, filter, multi-point inspection, fluid top-off, and tire pressure check. For brake work, transmission service, or diagnostics, scheduling ahead lets us pre-stage your parts. Schedule service →
Are your service technicians factory-trained?
Yes. Our technicians are Ford-certified and trained on Ford's specific systems and procedures. They use Ford's IDS (Integrated Diagnostic System) and FDRS scan tools — the same equipment Ford engineers use — so we can read manufacturer-specific codes that generic shops can't access.
Will service from a non-dealer void my warranty?
The Magnuson-Moss Warranty Act protects your right to use independent shops without voiding your factory warranty, provided the work is done to manufacturer specifications. The real risk is documentation — Ford dealer service automatically creates a clear record in Ford's national database that protects future warranty claims.
Are recall repairs free?
Yes. Recall repairs are completely free regardless of vehicle age or mileage — Ford pays the dealer to perform the work. Bring us your VIN and we can check whether your vehicle has any open recalls. Most recall repairs take one to three hours.
Can I service my Ford here if I bought it elsewhere?
Absolutely. We service any Ford to manufacturer specifications regardless of where it was purchased. Your factory warranty is valid at any Ford dealer, so you don't need to return to your selling dealer.
Do you carry genuine Motorcraft and Ford parts?
Yes. We stock genuine Ford and Motorcraft parts on-site for current Ford vehicles, which means shorter wait times and warranty-compliant repairs. We don't substitute aftermarket parts on warranty work, because that can void coverage.
Keep Your Ford Running Right
Book your next service in under a minute.
Schedule online, grab a service special, or call the shop directly.